Adoption of positive relations

EQF LEVEL (INTERNAL REFERENCE): 4

keywords

1 Solidarity

2 Teamwork

3 Community

4 Recognition

5 Others

Introduction:

By the end of this LU, you will have the footprint to adopt positive relations.

Content

In the previous units you have learned about the positive relations. Now you will see 10 tipos in order to adopt them.

Practice common courtesy. You have learned about this, Small talk at the beginning of the shift or in the coffee break is key. Saying Good morning and how are you doing ? is important. As it is to make eye contact while you are speaking.

Use effective communications. You have to choose what means is going to work the best for what you have to communicate and for who. Each meaning has its own rules. What works the best for an email does not work for a phone call. Whenever you are going to send an email, make sure the subject is clear. You have also to have a good management of all the people included in the cc. If someone new is added to a conversation, make sure you include a backup about the subject

Respect other people's time. This point is self explanatory. This manual has spoken about it in other LU. Everybody has their tasks and their schedules. Sometimes we depend on others' output to our schedules. Sometimes not. When we have a new request for other people, even more if it was not planned, we have to respect and take into consideration that person's schedules.

Help yourself Whenever you have any doubt, try to see if you can solve it by yourself. It will respect your teammates time.

Proceed with caution in social media. Be cautious with the image you present on social media. Don't engage in inappropriate interactions with your coworkers. Do not upload photos of yourself drunk. Also, do not share anything about the company you work for on social media.

Stay on the level. If you see some inappropriate behavior in your workplace, don't follow it. For example, if your coworkers are gossiping about some coworkers, stay on the level.

Do not gripe about work. It is normal to sometimes feel burned out at work. But griping about in the workspace won't help the situation. It may make it worse.

Put out a welcome mat. Whenever someone new arrives at the workspace, be helpful and welcoming with them. Try to avoid to act like if you were part of some “old times”

Don't pass the buck. Mistakes are going to be made. If you commit one, don't pass the buck. Accept your responsibility and talk about it with your bosses. Trying to comprehend the problem and its ways to solve it

Follow up with people. It takes less than a minute to write a follow up mail. And it brings the verification that a work is done. When a task involves several people. And people rely on others' outcomes, having follow up communication helps a lot.