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EQF LEVEL (INTERNAL REFERENCE): 2
Keywords:
Introduction:
Expected Learning Outcomes:
By the end of this learning unit, you will have refreshed your knowledge of the relevance of non-verbal communication and understood the wide range of terms connected with the concept. You will have understood the various aspects of non-verbal communication and have thus gained awareness of they might affect your ability to communicate.
Content:
Non-verbal communication is also part of the exchange of information between people, just like our language. Non-verbal communication refers to all the messages we send with our bodies. This includes, for example, facial expressions and gestures.
In everyday scientific contexts, people often talk about the Mehrabian study, which is interpreted to mean that 55% of our communication functions non-verbally, 38% via tone of voice and only 5% via speech. However, Mehrabian's study is often misunderstood. The experiment was not designed to investigate the distribution of non-verbal and verbal language. It was much more about how people assess their fellow human beings, and this via facial expressions and tone of voice. Today we know that both non-verbal communication and language are important in order to make contact with each other. For example, if I want to describe where an object is in my flat, it is very difficult to explain this using body language. So it depends on the situation as to which means of communication is more important to us in that moment.
The following terms function as means of non-verbal communication:
Facial expression: The term “mimic” refers to our facial expression.
Gestures: Gestures are the movements we make with our arms and legs.
Haptic: “Haptic” describes light touches during a conversation. For example, when we touch each other on the shoulder or lightly touch each other on the arm whilst speaking.
Posture: Posture describes how we sit or stand (straight or slouched, for example) and how we move our shoulders, arms and legs.
Eye and Gaze Contact: Eye contact refers to looking at one side of a person. Block contact, on the other hand, means looking each other in the eye.
Proxemics: Refers to the spatial proximity or distance from other people. This also refers to where a person is sitting or standing spatially.
Physical Characteristics: Physical characteristics refer to our appearance and demeanour but also our style of dress. These factors also convey information to other people.
REMEMBER: We create non-verbal communication with the help of our body, using various means such as facial expressions, gestures and eye contact.
SOURCES
Short url: https://clilstore.eu/cs/10799
