Clilstore Facebook WA Linkedin Email
Login

This is a Clilstore unit. You can link all words to dictionaries.

Emotional awareness in communication

EQF LEVEL (INTERNAL REFERENCE): 2

 

Keywords:

Introduction: 

Expected Learning Outcomes:

By the end of this learning unit, you will have been reminded of the importance of emotional awareness when communicating. You will have understood how to read your own emotions and put yourselves in the shoes of your conversation partner in order to understand them better and how to identify the existence of potential emotions or moods which may influence your conversation partner or yourself. 

Content: 

Feelings and emotions are part of our human existence. They are as much a part of us as our hair colour. Feelings and emotions also play a major role in communication. We have learned many of these emotions because of our social environment. For example, we have a guilty conscience about some things we do or feel pride about successes. Others arise because of biological predispositions or perceptions. Fear, for example, is often triggered by the survival instinct. Just like communication itself, feelings and emotions are expanded in a process. With each new impression and experience, our emotional world evolves. 

So what is meant by emotional awareness?

DEFINITION: Emotional awareness describes the ability to be aware of one’s own emotions. Furthermore, with this ability own knows the effects of one’s emotions on one’s own behaviour.

Now the question may arise: what is the difference between emotion, feeling and mood? Emotions are those feelings that can be described objectively, i.e. fear, anger, sadness and so on. A feeling describes how people subjectively experience emotions. A mood describes the emotional state at a certain point in time. 

Emotional awareness thus helps us to recognise how we feel and perhaps also why we feel the way we do. In our fast-paced world, we have often forgotten to pay attention to our feelings. Most societies are based on knowledge and performance. But too many emotions and especially too intense emotions are not good for us and can have a negative effect on us. In principle, we cannot hide our feelings completely, because our body is connected to them. It reacts to what we feel. Especially our face expresses our feelings without us being able to control it. It is the same in a conversation. If we don't feel comfortable with something, if something surprises us or if we find something funny, our body communicates these emotions to other people. It is the same with other people, of course. They also communicate their feelings and emotions to us. 

 

IMPORTANT: If we know about our own emotions and feelings, we can better assess and understand other people and their emotional state.

 

SOURCES

Clilstore

Short url:   https://clilstore.eu/cs/10797